/* ============================================================
   ACME SAS — Portal Stylesheet
   Portail client : layout sidebar + contenu
   ============================================================ */

/* ---- Layout principal ---- */
.portal-page {
  display: flex;
  min-height: 100vh;
  background: var(--bg-base);
}

/* ---- Sidebar ---- */
.sidebar {
  width: 240px;
  flex-shrink: 0;
  background: var(--bg-surface);
  border-right: 1px solid var(--border-subtle);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  height: 100vh;
  z-index: 50;
  transition: transform var(--t-base);
}

.sidebar__logo {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 1.5rem 1.25rem 1rem;
  text-decoration: none;
  border-bottom: 1px solid var(--border-subtle);
  margin-bottom: 0.5rem;
}
.sidebar__logo img { height: 28px; }
.sidebar__logo span {
  font-size: 1.1rem;
  font-weight: 900;
  letter-spacing: -0.03em;
  color: var(--text-primary);
}

.sidebar__user {
  padding: 0.5rem 1.25rem 1rem;
  border-bottom: 1px solid var(--border-subtle);
  margin-bottom: 0.5rem;
}
.sidebar__user-name {
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--text-primary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sidebar__user-role {
  font-size: 0.72rem;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.sidebar__nav {
  flex: 1;
  overflow-y: auto;
  padding: 0.25rem 0.75rem;
}

.sidebar__nav-label {
  font-size: 0.65rem;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  padding: 0.75rem 0.5rem 0.25rem;
}

.sidebar__link {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  padding: 0.55rem 0.75rem;
  border-radius: var(--r-sm);
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--text-secondary);
  text-decoration: none;
  transition: background var(--t-fast), color var(--t-fast);
  cursor: pointer;
  border: none;
  background: none;
  width: 100%;
  text-align: left;
}
.sidebar__link i {
  width: 16px;
  text-align: center;
  font-size: 0.875rem;
  opacity: 0.75;
}
.sidebar__link:hover {
  background: var(--bg-elevated);
  color: var(--text-primary);
}
.sidebar__link.active {
  background: rgba(0,170,203,0.12);
  color: var(--cyan);
  font-weight: 600;
}
.sidebar__link.active i { opacity: 1; }

.sidebar__divider {
  height: 1px;
  background: var(--border-subtle);
  margin: 0.5rem 0;
}

.sidebar__bottom {
  padding: 0.75rem;
  border-top: 1px solid var(--border-subtle);
}

/* ---- Mobile toggle ---- */
.sidebar-toggle {
  display: none;
  position: fixed;
  top: 1rem;
  left: 1rem;
  z-index: 60;
  background: var(--bg-surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-sm);
  width: 40px;
  height: 40px;
  align-items: center;
  justify-content: center;
  color: var(--text-secondary);
  cursor: pointer;
}

/* ---- Contenu principal ---- */
.portal-main {
  margin-left: 240px;
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.portal-topbar {
  height: 56px;
  border-bottom: 1px solid var(--border-subtle);
  display: flex;
  align-items: center;
  padding: 0 2rem;
  gap: 1rem;
  background: var(--bg-surface);
  position: sticky;
  top: 0;
  z-index: 10;
}
.portal-topbar__title {
  font-size: 1rem;
  font-weight: 700;
  color: var(--text-primary);
  flex: 1;
}
.portal-topbar__breadcrumb {
  font-size: 0.8rem;
  color: var(--text-muted);
}

.portal-content {
  flex: 1;
  padding: 2rem;
  max-width: 1100px;
  width: 100%;
}

/* ---- Cartes ---- */
.pcard {
  background: var(--bg-surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-lg);
  padding: 1.5rem;
}
.pcard__title {
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  margin-bottom: 0.25rem;
}
.pcard__value {
  font-size: 2rem;
  font-weight: 800;
  color: var(--text-primary);
  line-height: 1.1;
}
.pcard__sub {
  font-size: 0.78rem;
  color: var(--text-muted);
  margin-top: 0.2rem;
}

/* ---- Grilles stat ---- */
.stat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
  gap: 1rem;
  margin-bottom: 2rem;
}

/* ---- Badges statut ---- */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  padding: 2px 8px;
  border-radius: var(--r-full);
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.badge--open    { background: rgba(0,170,203,0.12);  color: var(--cyan); }
.badge--pending { background: rgba(249,165,22,0.12); color: var(--orange); }
.badge--closed  { background: rgba(75,93,120,0.18);  color: var(--text-muted); }
.badge--low     { background: rgba(75,93,120,0.18);  color: var(--text-muted); }
.badge--normal  { background: rgba(0,170,203,0.10);  color: var(--cyan); }
.badge--high    { background: rgba(249,165,22,0.12); color: var(--orange); }
.badge--urgent  { background: rgba(239,68,68,0.12);  color: #f87171; }
.badge--active  { background: rgba(165,204,55,0.12); color: var(--green); }
.badge--admin   { background: rgba(249,165,22,0.12); color: var(--orange); }

/* ---- Tickets ---- */
.ticket-list { display: flex; flex-direction: column; gap: 0.75rem; }
.ticket-row {
  background: var(--bg-surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-md);
  padding: 1rem 1.25rem;
  cursor: pointer;
  transition: border-color var(--t-fast), background var(--t-fast);
  display: flex;
  align-items: center;
  gap: 1rem;
}
.ticket-row:hover { border-color: var(--border-medium); background: var(--bg-elevated); }
.ticket-row__id {
  font-size: 0.72rem;
  font-family: monospace;
  color: var(--text-muted);
  white-space: nowrap;
}
.ticket-row__subject {
  flex: 1;
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-primary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.ticket-row__meta {
  font-size: 0.75rem;
  color: var(--text-muted);
  white-space: nowrap;
}

/* ---- Thread messages ---- */
.ticket-thread {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin: 1.5rem 0;
}
.thread-msg {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  max-width: 85%;
}
.thread-msg--admin { align-self: flex-start; }
.thread-msg--client { align-self: flex-end; }
.thread-msg__bubble {
  padding: 0.75rem 1rem;
  border-radius: var(--r-md);
  font-size: 0.875rem;
  line-height: 1.55;
  word-break: break-word;
}
.thread-msg--admin .thread-msg__bubble {
  background: var(--bg-elevated);
  border: 1px solid var(--border-subtle);
  color: var(--text-primary);
}
.thread-msg--client .thread-msg__bubble {
  background: rgba(0,170,203,0.12);
  border: 1px solid rgba(0,170,203,0.20);
  color: var(--text-primary);
}
.thread-msg__meta {
  font-size: 0.7rem;
  color: var(--text-muted);
  padding: 0 0.25rem;
}
.thread-msg--client .thread-msg__meta { text-align: right; }

/* ---- Services ---- */
.service-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 1rem;
}
.service-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-lg);
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  transition: border-color var(--t-fast);
}
.service-card:hover { border-color: var(--border-medium); }
.service-card__icon {
  width: 44px;
  height: 44px;
  border-radius: var(--r-md);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.25rem;
}
.service-card__title { font-size: 1rem; font-weight: 700; }
.service-card__desc  { font-size: 0.82rem; color: var(--text-secondary); line-height: 1.5; flex: 1; }

/* ---- Formulaires portail ---- */
.field {
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
  margin-bottom: 1rem;
}
.field label {
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-secondary);
}
.field input,
.field select,
.field textarea {
  background: var(--bg-elevated);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-sm);
  color: var(--text-primary);
  font-family: var(--font);
  font-size: 0.9rem;
  padding: 0.6rem 0.875rem;
  transition: border-color var(--t-fast);
  outline: none;
  width: 100%;
}
.field input:focus,
.field select:focus,
.field textarea:focus { border-color: var(--border-strong); }
.field textarea { resize: vertical; min-height: 100px; }

/* ---- Boutons ---- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.6rem 1.25rem;
  border-radius: var(--r-sm);
  font-size: 0.875rem;
  font-weight: 600;
  font-family: var(--font);
  border: 1px solid transparent;
  cursor: pointer;
  transition: all var(--t-fast);
  text-decoration: none;
  white-space: nowrap;
}
.btn:disabled { opacity: 0.5; pointer-events: none; }
.btn--primary {
  background: var(--cyan);
  color: #fff;
  border-color: var(--cyan);
}
.btn--primary:hover { background: var(--cyan-light); border-color: var(--cyan-light); }
.btn--outline {
  background: transparent;
  color: var(--text-secondary);
  border-color: var(--border-subtle);
}
.btn--outline:hover { border-color: var(--border-medium); color: var(--text-primary); }
.btn--ghost {
  background: transparent;
  color: var(--text-secondary);
  border-color: transparent;
}
.btn--ghost:hover { background: var(--bg-elevated); color: var(--text-primary); }
.btn--sm { padding: 0.4rem 0.875rem; font-size: 0.8rem; }
.btn--danger {
  background: transparent;
  color: #f87171;
  border-color: rgba(239,68,68,0.3);
}
.btn--danger:hover { background: rgba(239,68,68,0.08); }

/* ---- Modal ---- */
.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(7,12,24,0.85);
  backdrop-filter: blur(4px);
  z-index: var(--z-modal);
  align-items: center;
  justify-content: center;
  padding: 1rem;
}
.modal-overlay.open { display: flex; }
.modal {
  background: var(--bg-surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--r-xl);
  padding: 2rem;
  width: 100%;
  max-width: 540px;
  max-height: 90vh;
  overflow-y: auto;
  position: relative;
}
.modal__title {
  font-size: 1.1rem;
  font-weight: 800;
  margin-bottom: 1.5rem;
}
.modal__close {
  position: absolute;
  top: 1rem;
  right: 1rem;
  background: none;
  border: none;
  color: var(--text-muted);
  font-size: 1.1rem;
  cursor: pointer;
  padding: 0.25rem;
  transition: color var(--t-fast);
}
.modal__close:hover { color: var(--text-primary); }

/* ---- Alert ---- */
.alert {
  border-radius: var(--r-md);
  padding: 0.875rem 1rem;
  font-size: 0.875rem;
  margin-bottom: 1.25rem;
  display: flex;
  align-items: flex-start;
  gap: 0.625rem;
}
.alert--error {
  background: rgba(239,68,68,0.08);
  border: 1px solid rgba(239,68,68,0.25);
  color: #f87171;
}
.alert--success {
  background: rgba(165,204,55,0.08);
  border: 1px solid rgba(165,204,55,0.25);
  color: var(--green);
}
.alert--info {
  background: rgba(0,170,203,0.08);
  border: 1px solid rgba(0,170,203,0.20);
  color: var(--cyan);
}

/* ---- Empty state ---- */
.empty-state {
  text-align: center;
  padding: 4rem 2rem;
  color: var(--text-muted);
}
.empty-state i { font-size: 2.5rem; margin-bottom: 1rem; opacity: 0.4; display: block; }
.empty-state p { font-size: 0.9rem; }

/* ---- Section headers ---- */
.section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1.25rem;
  flex-wrap: wrap;
  gap: 0.75rem;
}
.section-header h2 {
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--text-primary);
}

/* ---- Loading ---- */
.loading-screen {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 200px;
  color: var(--text-muted);
  gap: 0.75rem;
  font-size: 0.9rem;
}

/* ---- Responsive ---- */
@media (max-width: 768px) {
  .sidebar {
    transform: translateX(-100%);
  }
  .sidebar.open {
    transform: translateX(0);
    box-shadow: 4px 0 40px rgba(0,0,0,0.5);
  }
  .sidebar-toggle { display: flex; }
  .portal-main { margin-left: 0; }
  .portal-topbar { padding: 0 1rem 0 3.5rem; }
  .portal-content { padding: 1.25rem; }
  .stat-grid { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 480px) {
  .stat-grid { grid-template-columns: 1fr; }
  .service-grid { grid-template-columns: 1fr; }
  .ticket-row { flex-wrap: wrap; }
}